FAQs

Can I come and collect my equipment?

Yes, you are very welcome to come and collect your equipment in person! If you are local its a great option to get your equipment faster. It also allows you to test your equipment before purchase for peace of mind. Its important that you contact us beforehand to arrange an time to come and collect. We have a fully equipped studio with everything you need!

How much can you offer me for part exchange?

The price we offer will depend on a few factors:
The cosmetic condition of the equipment
Whether all functions and features are working properly
If the equipment comes with accessories like the original box, decksaver or case
Whether you're able to bring it in person or prefer to ship it to us

When can I expect to receive my equipment?

We aim to dispatch your equipment within 24 hours. Shipping times will vary depending on your location:
UK orders: Typically delivered within 1-3 working days.
You’ll receive tracking details as soon as your order is dispatched, so you can follow its journey every step of the way.