Cover you can count on
Warranty
Tested, refurbished, and graded by hand. Backed by a Turntable Trader warranty.
warranty on everything
We pride ourselves on customer satisfaction
If your gear arrives faulty, contact us , send a quick video and we get a repair, replacement, or refund ASAP.
Covered
What the warranty covers
Any genuine functional fault under normal use.
- Internal electronics failure
- Cue, play or any other button not responding
- Audio output faults
- Connectivity issues not down to cables or setup
- Faders, encoders, jog wheels failing outside expected wear
- Firmware faults that prevent normal use
Not covered
What is not covered
Faults caused by something other than the gear itself.
- Drops, knocks, spills, or liquid ingress after delivery
- Damage from electrical surges
- Wear consistent with the original condition grade
- Faults from unauthorised repairs or modifications
- Use outside manufacturer intent
- Tamper-evident seals broken or removed
Your statutory rights
This warranty sits on top of your rights under the UK Consumer Rights Act 2015.
Need to make a claim?
We answer everything within one business day.
Verified Google Reviews
What Our Customers Say
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Tom Williams
Jan 29, 2026
Having no longer needing my DJ equipment. Turntable Trader is a great way to sell your equipment quick and easy
R
Ross Andrew
Feb 14, 2026
What can I say other than praise? The customer service that Dom and his team provide is exactly what I'm looking for.
L
Luke Fowles
Jan 25, 2026
Guys were really helpful. Will definitely be back.
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Walsh1980
Jan 16, 2026
I just sold my DJ equipment to Turntable Trader and couldn't be happier with the experience. They were professional and fair.